How can you benefit from a Home Move Adviser? 

In a world of technology, sometimes you want to talk to a human—someone on the end of the phone or email who understands your needs. Although at Sort Move, we embrace technology and continue to find innovative ways to develop our services, we also understand the importance of human interaction.

This is where our team of trained Home Move Advisers come in!

Our Home Move Advisers are on hand to keep you and your clients moving. Our team works every day, Monday to Friday, and acts as an extension of your team, ensuring all customers referred through us are 'Sale and Purchase' ready from the offset, giving you your time back! So you can understand the daily tasks of our Home Move Advisers and the benefits our team bring. 

 

What do our Home Move Advisers do daily? 

• Our Home Move Advisers act as primary contact for Estate Agents and their clients.
• They will handle all incoming calls/emails and proactively manage all Fast-Start cases, ensuring that all 'Sellers/Buyes' are ready and processed to hand over to the solicitor. 
• Home Move Advisers are on hand to escalate any issues with suppliers or cases, should you need their support. 
• Our team work alongside our Business Development Managers to grow business levels. 
• Provide excellent Customer Service from start to finish throughout the customer's home move journey. 

 

What are the benefits of a Home Move Adviser? 

• Our team will become an extension of your own, giving your team precious time back!
• Our team will guide your customers from start to finish, giving them a better experience, and ultimately creating returning customs.
• There is an industry-wide lack of information on the Conveyancing process; our Home Move Advisers can provide this information, reassuring your customers. 
• We get your clients 'Sale and Purchase' ready, creating less fall through and speeding up the process. 
• Faster process = quicker turnaround = increase commissions for you! 

 

Meet the team! 

We currently have two Home Move Advisers on board. 

Martyna Kisiel and Chantelle Knight

Martyna Kisiel has over ten years of customer service experience in various industries. She has been with the team for some time now, we love her passion for the job, and our customers have shared fantastic feedback. Martyna is excited to be a part of our journey and cannot wait to help more Estate Agents improve their business. In Martyna's spare time, she enjoys a good book; psychological thrillers are usually her go-to. She also loves attending live music events.

Chantelle Knight is new to the business, but never the less has settled in well and is enjoying developing her new career. Chantelle is a recent Law graduate keen to help our solicitors understand the Sort Move process and bring together Agents and Conveyancers, connecting the dots. In her spare time, she enjoys cycling and planning weekend getaways. 

 

If you feel you could benefit from a Home Move Adviser, why not contact a team member today and start transforming your business! 

Telephone:
0333 456 1009

Email:
enquiries@sortmove.co.uk

Opening Hours:
Monday to Thursday, 09:00 - 17:30
Friday, 09:00 - 17:00